Terms & Conditions

Last Updated: January 1, 2024

Welcome to Kawartha Candy! Before you dive into the world of freeze-dried candy delights, please take a moment to review our Terms and Conditions. By accessing or using our website www.kawartha-candy.com (the "Site") and purchasing our products, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our Site.

  1. Acceptance of Terms
  • By using our Site and placing an order, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.

  1. Products and Orders
  • Product Information: We strive to provide accurate descriptions and images of our freeze-dried candy products. However, colors and appearances may vary due to the nature of the freeze-drying process.
  • Order Confirmation: Upon placing an order, you will receive an email confirming the details of your purchase. This email is not an acceptance of your order; it is a confirmation that we have received your order.
  • Acceptance of Order: Your order becomes binding only when we dispatch the product(s) to you and send a confirmation email.

  1. Pricing and Payment
  • Prices: All prices are listed in Canadian dollars and are subject to change without notice. Taxes and shipping fees will be added at checkout.
  • Payment Methods: We accept various payment methods, including credit cards and other secure payment options. By providing your payment information, you confirm that you are authorized to use the payment method.

    1. Shipping and Delivery
    • Shipping Information: We aim to process and dispatch orders promptly. However, delivery times may vary. Please refer to our Shipping Policy for detailed information.
    • Address Accuracy: It is your responsibility to provide accurate shipping information. We are not liable for any delays or additional costs resulting from incorrect addresses.

    1. Returns
    • Returns Policy: Please review our Returns Policy for information on returning products and requesting refunds.

    1. Privacy and Security
    • Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
    • Security: We employ industry-standard security measures to ensure the confidentiality of your personal information and payment details.


    1. Intellectual Property
    • All content on our Site, including text, images, logos, and designs, is the intellectual property of Kawartha Candy. You may not use, reproduce, or distribute any content without our express written permission.

    1. Governing Law and Jurisdiction
    • These Terms and Conditions are governed by the laws of the province of Ontario, Canada. Any disputes arising out of or in connection with these terms shall be resolved by the courts of Kawartha Lakes, Ontario.

    1. Contact Information
    • If you have any questions or concerns regarding these Terms and Conditions, please contact us at cs@kawartha-candy.com.

    Thank you for choosing Kawartha Candy! We hope you enjoy your freeze-dried candy experience.